HDFC Bank faced a technical error on Tuesday due to which their app went down and a lot of users complained about it. The bank requested its customers to use Netbanking facility to get the work done until they fix the error. Later they tweeted and informed their users that the problem had been taken care of.
Their first tweet said, “We are experiencing some issues on the MobileBanking App. We are looking into this on priority and will update shortly. Customers are requested to please use NetBanking to complete their transaction. Regret the inconvenience caused. Thank you.”
An hour later the Bank informed by tweeting “Please note the issues around mobile banking app is now resolved. Customers can now use NetBanking and mobile banking app for transactions. We regret the inconvenience and thank you for your patience.”
Such technical errors have arisen before. In December, 2019 the mobile banking and net banking services of HDFC got shut. That time people faced many issued due to it.
Later, in December, 2020, under the Digital 2.0 program, RBI stopped all the serviced that were to be launched by HDFC Bank.
Even this year in March, the customers faced problems in the use of the net banking and mobile app of HDFC.