Nowadays our digital activities depend upon OTP means one-time password, I think we all know that. Without opt we can’t transfer our money. If we forget our password then we can’t reset it again without OTP.
It’s a very secure password that’s why banks and other institutes are requesting us to not share your OTP with anyone. But in the last few days, many people have complained that they did not get OTP on their phone. So they are in trouble because without OTP they can’t do anything finance-related and other secure works.
If someone is trying to register themselves in the CoWIN application, they are also facing this problem. The telecom company still doesn’t say anything about this problem. But the reason behind this problem is enabling two-factor authentication in their phones.
Recently, TRAI issued new SMS guidelines to stop SMS fraud and any type of SMS scam. For this, new SMS guidelines for people facing this problem. Many problems have occurred after new guidelines and this OTP problem is one of them.
According to the source, every telecom operator must register themselves in DLT according to the new guidelines. It helps to stop fraud and spam SMS. Due to this process, the push notification has been disturbed. That’s why people face this problem.
DLT verifies the register template of the SMS then they forward that SMS. This is called Scrubbing. Those operators did not register themselves; it created the problem of OTP. From 8th march, this new guideline has been applicable for every operator. On 7th March every operator had to register for this. Operators not registering themselves is the reason for the OTP problem.